Are you passionate about health and fitness? Do you have a knack for driving online sales and creating exceptional customer experiences? Australian Sports Nutrition (ASN) is currently seeking a talented and results-driven eCommerce Manager to join our team.

As the market leader in the retail health and supplements industry, ASN is committed to transforming lives through our values-driven approach to business. As our eCommerce Manager, you'll play a crucial role in delivering excellent online customer experiences that increase sales and support our mission.

About the Role

Reporting to the General Manager and working alongside our Marketing Team, you'll be responsible for the development, execution, and management of our ecommerce platforms and strategy.

Key Responsibilities:

• Partner with the marketing team to develop and implement digital strategies that drive traffic and revenue both online and in-store
• Develop and implement ASN’s eCommerce strategy, in line with the company’s overall business objectives
• Drive online sales growth by optimising the website, developing, and implementing promotional campaigns and aligning the e-commerce experience with digital advertising channels
• Ensure seamless customer experience by continuously improving website functionality, user experience, mobile compatibility and customer service
• Oversee merchandising and content management processes to ensure products are up-to-date and available online
• Analyse eCommerce performance metrics, generate reports and provide recommendations for improvement
• Research market trends and technologies in order to improve website performance
• Oversee and provide feedback on PPC, SEO/SEM and email marketing

About You

• 3+ years of experience in eCommerce management, preferably in the retail or sports nutrition industry
• We like to work fast! You must be comfortable working in a fast-paced environment.
• Relevant qualification in business, marketing, or related field
• Passion for digital commerce, health, and fitness
• Proven track record of driving online sales growth and improving customer experience
• Strong understanding of eCommerce platforms, Marketplaces, tools, and technologies, including Shopify, Google Analytics and digital advertising channels
• Understanding of SEM and SEO practices
• Strong understanding of UX, customer journey, web, and traffic analysis
• Strong project management skills, with the ability to prioritise and manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Ability to be flexible to meet business demands during peak trade periods.
• What's on Offer:
• Competitive remuneration package
• Seriously generous staff discounts on products
• A supportive and healthy workplace culture
• Central Gold Coast location, close to all of what the GC has to offer
• Opportunity to work hybrid model
• The opportunity to work closely with our General Manager to shape the direction of our online experience

Excited about the opportunity to join a market leader and make a difference in people's lives, apply today!