Are you passionate about health and fitness? Do you have a knack for driving online sales and creating exceptional customer experiences? Australian Sports Nutrition (ASN) is currently seeking a talented and results-driven eCommerce Manager to join our team.

As the market leader in the retail health and supplements industry, ASN is committed to transforming lives through our values-driven approach to business. As our eCommerce Manager, you'll play a crucial role in delivering excellent online customer experiences that increase sales and support our mission.

About the Role:

Reporting to the General Manager and working alongside our Marketing Team, you'll be responsible for the development, execution, and management of our ecommerce platforms and strategy.

Key Responsibilities:

• Partner with the marketing team to develop and implement digital strategies that drive traffic and revenue both online and in-store
• Develop and implement ASN’s eCommerce strategy, in line with the company’s overall business objectives
• Drive online sales growth by optimising the website, developing and implementing promotional campaigns and aligning the e-commerce experience with digital advertising channels
• Ensure seamless customer experience by continuously improving website functionality, user experience and customer service
• Oversee merchandising and content management processes to ensure products are up-to-date and available online
• Analyse eCommerce performance metrics, generate reports and provide recommendations for improvement

The Ideal Candidate:

• 3+ years of experience in eCommerce management, preferably in the retail or sports nutrition industry
• We like to work fast! You must be comfortable working in a fast-paced environment.
• Relevant qualification in business, marketing or related field
• Passion for digital commerce, health and fitness
• Proven track record of driving online sales growth and improving customer experience
• Strong understanding of eCommerce platforms, Marketplaces, tools and technologies, including Shopify, Google Analytics and digital advertising channels
• Understanding of SEM and SEO practices
• Strong project management skills, with the ability to prioritise and manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Ability to be flexible to meet business demands during peak trade periods.

What's on Offer:

• Competitive remuneration package
• Seriously generous staff discounts on products
• A supportive and healthy workplace culture
• Central Gold Coast location, close to all of what the GC has to offer
• Opportunity to work hybrid model
• The opportunity to work closely with our General Manager to shape the direction of our online experience

If you're excited about the opportunity to join a market leader and make a difference in people's lives, apply today!